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5 Reasons Why Your Chatbot Needs Natural Language Processing by Mitul Makadia

How AI Chatbots Are Improving Customer Service Context understanding is a chatbot’s ability to comprehend and retain context during conversations—this enables a more seamless and human-like conversation flow. A high-quality artificial intelligence chatbot can maintain context and remember previous interactions, providing more personalized and relevant responses based on the conversation history. In either case, Ada […]

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